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Patients & Visitors

During Your Stay

Patient Confidentiality

We are committed to patient privacy and confidentiality. Our Confidentiality Policy allows inpatients to choose who receives details about their health condition by providing them with the Patient PHI Code they were given upon admission.  

Smoking Policy

Star Valley Medical Center strives to provide a safe and healthy environment for our patients, visitors, and staff. Consistent with that aim, SVMC does not permit smoking (including e-cigarettes) or tobacco use on the grounds or inside the hospital or other properties owned and operated by SVMC.

Swift Creek Café

We welcome visitors to our cafeteria, where a variety of delicious hot and cold foods are available at reasonable prices. The Swift Creek Café is located on the east side of campus between our Care Center and Conference Center.
Hours: 11:00 a.m. until 1:30 p.m. Monday – Friday     

Guest Trays

For your convenience, guest trays may be purchased from the Swift Creek Café and are sent to patients’ rooms at meal times.

Gifts of Joy 

The hospital gift shop, Gifts of Joy, features an extensive and varied inventory of gift items, snacks, cards, stuffed animals, toys, balloons and newborn clothing. You can also send electronic cards to patients through the gift shop.
Hours: Monday thru Friday 10:00 a.m. – 2:00 p.m. or stop by the information desk in the main lobby for assistance.

Special Occasions

Please inform the staff if you are celebrating a birthday or anniversary during your hospital stay. Our staff enjoy celebrating with you and can contact the dietary department to arrange for a special dessert.

Wireless Internet Access

SVMC offers patients and visitors complimentary wireless Internet access in our facilities. This allows patients and family members to use their electronic devices to stay in touch during their stay. Locate the SVMC-Patient network and obtain the password from a staff member.

Infection Control

Many patients have weakened immune systems that make them very susceptible to a variety of illnesses. People who are ill with a cold, fever, diarrhea, flu, or a communicable disease should not come into the hospital. In addition, children who have been exposed to chicken pox, measles, mumps, pinkeye, or rubella should not visit patients in the hospital or care center.

We wish to protect all our patients, visitors, and staff from infections and communicable diseases. For this reason the staff follows precautions to prevent the spread of organisms (germs) from all patients, not just patients who have infections or communicable diseases. These precautions may include hand washing, the use of alcohol wash and special clothing such as gloves, gowns, etc. A sign on the patient’s door will notify visitors if they should speak with the attending nurse about special precautions before entering the room.